Shipping and Returns
We will only shipped to the billing address associated with the card. Please allow up to 48hrs to receive a tracking number. All packages are shipped via USPS
Terms of payment are always 100% upfront. We accept all major credit cards. As soon as you place an order online your credit card will be charged.
Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. If your billing address is different than your shipping address you will be required to fill out a credit card authorization form and send supporting documentation before your shipment is released. If this is necessary a representative will contact promptly after your order has been placed.
Our business hours are Monday through Friday from 11:00 am to 4:00 pm EST.
Due to the nature of our products, all sales are final and no refunds will be issues. Exchanges are available on a case by case basis.
Black Renaissance isn’t responsible for any lost/damage packages.
Any orders require 7-10 days for production time.